Datenschutz - Metallisierungsanwendungen (Chromlack, Chromoptik und mehr)

data protection

MS - Metallization Solutions GmbH

Privacy policy

introduction

In these data protection provisions, MS - Metallization Solutions GmbH ("we","our"Or"the enterprise") His approach to the data collected from users who access our website at www.metalliaztion-solutions.com or who provide us with personal data in any other way (collectively:"user"), Dar.

User rights

You have the following rights:

A confirmation as to whether and to what extent your personal data is used and processed, as well as requesting access to the personal data stored about you and additional information
Request a copy of the personal data that you have voluntarily provided to us in a structured, commonly used and machine-readable format
Request a correction of the personal data that we have stored about you
Request the deletion of your personal data
Object to the processing of your personal data by us
Request that we restrict the processing of your personal data
Submit a complaint to a supervisory authority

Please note, however, that these rights do not apply unconditionally, but are subject to our own legitimate interests and regulatory requirements.

If you would like to exercise any of the rights listed here or would like further information, please contact our data protection officer at: mail@metallization-solutions.com or

MS - Metallization Solutions GmbH

Data protection officer

Industriestrasse 7

74927 Eschelbronn

storage

We store your personal data for as long as is necessary to provide our services, comply with legal obligations, as well as resolve disputes and enforce our policies. The retention periods depend on the type of data collected and the purpose for which this data was collected, taking into account both the case-specific circumstances and the need to delete outdated, unused information as soon as possible. We store data records with personal data from customers, documents about the account setup, messages and other data in accordance with applicable laws and regulations.

We can correct, complete or remove incomplete or incorrect data at any time and at our sole discretion.

Basis for data acquisition

The processing of your personal data (ie any data that can reasonably be used to identify you;personal data“) (Article 6 Paragraph 1 Letter a) and b), for the purpose of fulfilling commercial and tax law requirements Letter c) of the GDPR) is necessary in order to meet our contractual obligations to you and to provide you with our services, our legitimate interest protect and comply with legal and financial regulatory obligations to which we are subject.

By using this website, you consent to the collection, storage, use, disclosure and other use of your personal data as described in this privacy policy.

Please read the privacy policy carefully before making any decisions.

Which data are recorded?

We collect two types of data and information from users.

The first category includes non-identifying and non-identifiable user data that is provided or collected through the use of the website ("non-personal data"). We do not know the identity of the user from whom non-personal information was collected. The non-personal data that can be recorded includes aggregated usage data and technical data that are transmitted by your device, including certain information relating to software and hardware (e.g. browser and operating system used on the device, language setting, access time, etc. .). We use this data to improve the functionality of our website. We can also collect data about your activity on the website (e.g. pages viewed, surfing behavior, clicks, actions, etc.).

The second category includes personal data, i.e. data that identifies an individual or can identify them through appropriate measures. Such data include:

Device data: We collect personal data from your device. Such data include geolocation data, IP address, unique identifiers (e.g. MAC address and UUID) and other data resulting from your activity on the website.

How do we get data about you?

We obtain your personal data from various sources:

You provide us with such data voluntarily, for example when registering on our website.
We receive such data when you use our website or access it in connection with one of our services.
We receive such data from other providers, services and from public registers (for example from data traffic analysis providers).

How is the data used? Who will the data be passed on to?

Purposes of data storage and processing

Orders, registration and catalog requests
Registration for the newsletter
Contact
Product reviews
Sweepstakes
deletion
Internet
Social media fan pages

1) Orders, registrations and catalog requests

When ordering / registering, please provide us with your personal data:

Address data (name, first name, company, postal address),
Contact details (telephone and fax numbers, email address),
Possibly. Payment data for orders (your bank details for payment method SEPA direct debit).

We process this personal data for the following purposes:

Order processing: In this context we hand over your address data to the parcel service or to the manufacturer / wholesaler for delivery of the order to you. We will also pass your email address on to the parcel service so that they can inform you of the exact delivery time.

The legal basis for the use of personal data for the purpose of fulfilling the contract is Article 6 Paragraph 1 Letter a) and b), for the purpose of fulfilling commercial and tax law requirements Article 6 Paragraph 1 Letter c) of the GDPR.

For orders that are delivered with a forwarding agent (e.g. bulky goods, furniture with assembly service), we will transmit your telephone number so that the forwarding agent can contact you in order to coordinate the delivery time. If a parcel service cannot carry out a delivery or collection from you, for example because the driver cannot find the address, we will transmit your telephone number so that the parcel service can contact you directly and clarify the delivery.

The legal basis is Art. 6 Paragraph 1 Letter b) or f) of the GDPR.

advertising: We use your address and contact details for our own advertising purposes as part of your customer profile. For example, we will send you catalogs and e-mail newsletters or contact you by phone. We do not use your fax number for advertising purposes. We pass on your postal address to third parties for advertising purposes to the extent permitted by law. We do not pass on telephone number, fax number and e-mail address to third parties for advertising purposes. You can object to commercial use and / or disclosure at any time. We use mathematical-statistical scoring procedures to determine which of our own advertising materials we send you and at what intervals, taking into account your address, order and creditworthiness data. You can object to the use of a scoring procedure for advertising purposes at any time.

The legal basis for the use of personal data for marketing purposes is Art. 6 Paragraph 1 Letter f) of the GDPR.

We may also use addresses that have been made available to us by third parties, e.g. from publicly accessible sources or addresses of friendly companies.

Data protection informationfor customers whose addresses have been made available to us by a third party and who have not yet been instructed about data processing and who are therefore to be informed as follows according to the GDPR:

Your address data comes from the company whose address and website you can find in the address field under "Origin of the data". On the basis of the balancing of interests in accordance with Art. 6 (1) (f) GDPR, it processes your address data and selection criteria for the purposes of direct advertising from companies as well as to check and enrich the address lists of other companies. You can object to the future use of your data for these purposes. Further information and contact details for the data protection officer can be found on the company's website.

2) Registration for the newsletter

You can register for our newsletter as part of the ordering process or under the heading "Request newsletter". Only your email address is mandatory. All other personal data (surname, first name, salutation, title) are voluntary and serve to address you personally in the newsletter. After you have registered, you will receive an email from us in which we confirm your registration. By clicking on the link contained therein, you confirm that you actually want to receive our newsletter ("double opt in"). We only use your personal data to send you our newsletter, which you can unsubscribe from at any time. You will find a "Unsubscribe" button at the end of each newsletter. You will usually receive our newsletter every 1-2 weeks. We present great offers from our diverse range (you can find a complete overview here).

The legal basis for the use of personal data is Article 6 Paragraph 1 Letter a) of the GDPR.

3) Contact via contact form

If you fill out our contact form, your e-mail address, the description of your request and the selection of a rough topic allocation are mandatory information. Specifying your customer number is optional. If you are a customer of ours or ask to set up a customer account by contacting us, we will save your e-mail and your details in your customer account and use the data to answer your request.

The legal basis for the use of personal data is Article 6 Paragraph 1 Letters a) and b) of the GDPR.

Chat

Live chat tool Userlike

If you use the live chat tool to contact us, the data you voluntarily enter there, such as (name, email address, message) will be stored on our behalf by our service provider Userlike on servers within Germany and in accordance with Article 6 paragraph 1 letters a) and b) of the GDPR processed there for the purpose of answering the request and deleted after three months.

4) Product reviews

You have the opportunity to rate the products you have bought from us. We will publish your rating on our website if your rating complies with the rating guidelines. In this context, we save your email address for the purpose of contacting you in the event of a query. We also save the name that you voluntarily give us in order to display it next to the rating.

The legal basis for the use of personal data is Article 6 Paragraph 1 Letter a) of the GDPR.

5) Sweepstakes

You take part in competitions with us, for example by buying a specific product. In this case, we will draw the winner from all buyers of this product. Or we enable you to participate independently of a purchase. For example, you answer a competition question.

The legal basis here is Article 6 Paragraph 1 Letter a) of the GDPR.

6) deletion

We delete personal data no later than 1 month after the purpose of processing has been achieved, unless legal requirements (e.g. tax and commercial law) provide for a longer retention period.

7) Internet

The legal basis for the following processing is Article 6 Paragraph 1 Letter a) and Letter f) of the GDPR.

Encryption

For your security, we encrypt all data transmission between you and us using the TLS (Transport Layer Security) method. This end-to-end encryption prevents your data from being intercepted or read by third parties. This is especially important in public, unencrypted WLAN networks. You can recognize the encryption by the lock symbol in the browser and by the "https: //" in the address bar of your browser.

Cookies and Similar Technologies

Some of our online services require that we use so-called cookies or similar technologies ("cookies" for short). Cookies in this sense are small files or other technologies with which we can find out how you use the website. This enables us, among other things, to offer you our website, to improve our website and to show you advertising on the site that is specially tailored to your interests.

We use the following categories of "cookies":

Essential

Cookies in this category are necessary for the basic functions of the website. They are used for safe and intended use and can therefore not be deactivated.

Intern

These cookies are used by us to evaluate our website and are only used to improve the presentation and display of content tailored to you. Under no circumstances will your data be passed on to third parties.

function

Functional cookies allow the use of certain functions, such as our online chat, which you can use to clarify your questions with our customer service, or our product videos. Cookies from this category are also used to make shopping easier for you and to check new functions.

marketing

If you agree to the marketing cookies, you will be shown advertising tailored to your preferences and interests. If you do not agree, advertising will still appear, just those that do not relate to your interests. These cookies can be set by us or our advertising partners and passed on to third parties.

A list of the cookies we use, descriptions of the purposes of the cookies and further information on the respective cookies such as duration and place of processing can be found here. You can also access your individual cookie settings at any time via the data protection settings link in the footer of our website. When you visit our website for the first time and then at any time in our cookie consent solution, you can accept or reject individual or all cookies separately. The settings you have made are saved on your computer or mobile device. You will therefore have to do this again if you delete your browsing history or use a different device or internet browser.

8) Social media fan pages

We maintain social media profiles on the social networks of Facebook and Instagram (so-called "fan pages"). We regularly publish and share content, offers and product recommendations on our fan pages. With every interaction on our fan pages or other Facebook or Instagram websites, the operators of the social networks record your usage behavior with cookies and similar technologies. Fanpage operators can view general statistics on the interests and demographic characteristics of the fanpage audience. If you use social networks, the type, scope and purposes of the processing of the data in social networks are primarily determined by the operators of the social networks.

Provider / person responsible

We are responsible for the content of the fan page. The social networks Facebook and Instagram are each offered by Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland (“Facebook”). If you communicate with us directly via our fan pages or share personal content with us, we are responsible for processing your data. An exception applies to the data processing described below in the usage analysis (page insights); We are jointly responsible for this with Facebook.

Processing of your data by Facebook

Please note that when you use our fan pages, Facebook also processes your data for its own purposes, which are not shown in this data protection declaration. We have no influence on these data processing operations on Facebook. In this respect, we refer to the data protection information of the respective social networks.

Data collected

When you visit our fan pages, we generally collect all messages, content and other information that you give us there directly, e.g. when you post something on a fan page or send us a private message. If you have an account with the respective social network, we can of course also see your public information, for example your user name, information in your public profile and content that you share with a public target group.

Usage analysis (page insights)

With every interaction with fan pages, Facebook uses cookies and similar technologies to record the usage behavior of fan page visits. On this basis, the fan page operators receive so-called "page insights". Page insights only contain statistical, anonymous information on visitors to the fan page, which cannot therefore be assigned to any specific person. We have no access to the personal data that Facebook uses to create Page Insights ("Page Insights data"). Page Insights data is selected and processed exclusively by Facebook.

With the help of page insights, we get information about how our fan pages are used, what interests the visitors to our fan pages have and which topics and content are particularly popular. This enables us to optimize our fan page activities, for example by being able to better respond to the interests and usage habits of our audience when planning and selecting our content. Printus and Facebook are jointly responsible for processing your data to provide page insights. For this purpose, we and Facebook have stipulated in an agreement which company fulfills which data protection obligations under the GDPR with regard to the processing of Page Insights data.

Information about page insights

You can view the agreement with Facebook here: https://www.facebook.com/legal/terms/page_controller_addendum

Facebook has summarized the essential contents of this agreement (including a list of the page insights data) for you here: https://www.facebook.com/legal/terms/information_about_page_insights_data

Legal basis:

Insofar as you have consented to the creation of page insights for Facebook as described above, the legal basis is Article 6 (1) (a) GDPR (consent). Otherwise, the legal basis is Article 6 Paragraph 1 Letter f GDPR.

Cookies

We and our partners use cookies to provide corresponding services. This also applies when you visit our website or access our services.

A "cookie" is a small data package that is assigned to your device when you visit a website from this website. Cookies are useful and can be used for different purposes. These include B. easier navigation between different pages, automatic activation of certain functions, saving your settings and optimized access to our services. The use of cookies also enables us to show you relevant advertising tailored to your interests and to collect statistical information on your use of our services.

This website uses the following types of cookies:

a. "Session cookies"that ensure normal system usage. Session cookies are only stored for a limited time during a session and are deleted from your device as soon as you close your browser.

b. "Permanent cookies", Which are only read from the website and are not deleted when the browser window is closed, but are stored on your computer for a certain period of time. This type of cookie enables us to identify you on your next visit and, for example, to save your settings.

c. "Third party cookies"that are set by other online services that have their own content on the page you are visiting. This can e.g. B. be external web analytics companies that record and analyze access to our website.

Cookies do not contain any personal information that identifies you, but the personal information we hold may be linked to the information contained in the cookies. You can remove cookies via the device settings of your device. Follow the relevant instructions. Note that deactivating cookies may restrict certain functions when using our website.

The tool we use is based on the technology ofSnowplow Analytics. The data we collect about the use of our website include, for example, how often users visit the website or which areas are accessed. The tool we use does not collect any personal data and is only used by our web hosting provider and service provider to improve our own offer.